These terms govern your use of Sellchaze, including the dashboard at app.sellchaze.com, the stores and landing pages built with it, and this website. By creating an account or using Sellchaze you agree to them.
1. Your account
You must provide accurate information and keep it up to date, keep your sign-in details confidential, and tell us promptly about any unauthorised use. You are responsible for activity under your account, including by team members you invite.
2. Acceptable use
Do not use Sellchaze to break the law, infringe others’ rights, sell prohibited or counterfeit goods, mislead customers, send spam, upload malware, or interfere with the platform or other users. Do not attempt to access data or accounts that are not yours.
3. Your content and public profiles
You keep ownership of the content you add, such as your catalog, store pages and landing pages. You give us the permission needed to host, display and process it to provide the service. Content you choose to make public, such as your company profile and your published store, can be seen by anyone.
4. Selling through your store
You are the seller of everything sold through your store and landing pages. Sales are agreements between you and your customers: Sellchaze provides the software but is not a party to them and is not responsible for your products, delivery, returns or refunds.
You are responsible for your store’s policies, for complying with the laws that apply to your sales, and for how you use your customers’ information.
Payments are processed by the gateways you connect, under their terms, and go directly to your account with them.
5. Fees
Creating a store is free. Platform fees — such as a fee per order or a subscription — are shown on our pricing page and are paid from your prepaid Sellchaze wallet. Prices may change with notice; changes apply from your next billing period.
If platform fees go unpaid, some features, such as viewing new order details, may be limited until your wallet is topped up.
6. Suspension and termination
You can stop using Sellchaze at any time. We may suspend or close accounts that breach these terms or put other users or the platform at risk. Where possible we will tell you why and give you a chance to export your data.
7. Disclaimers and liability
We work hard to keep Sellchaze available and accurate, but the service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the fees you paid us in the twelve months before the claim.
8. Changes to these terms
We may update these terms. If a change is material, we will notify you in the dashboard or by email before it takes effect.
9. Contact
Questions about these terms: [email protected].